Ticket Policies

TICKET PICK UP POLICY

All tickets will be held at The Vineyard Box Office, and we request that you pick them up at least 15 minutes before curtain. If tickets are not claimed by this time, you may forfeit your seat. If you are unavoidably delayed, please contact the Box Office.

ACCESS

The Vineyard would be happy to provide early access to the theatre prior to performances for anyone requiring mobility assistance.

REFUNDS POLICY

All sales are final. Vineyard Theatre tickets are non-refundable. If you’re unable to attend your performance date, you may return your tickets to The Vineyard as a tax-deductible donation. We ask that you please notify the Box Office at least 24 hours prior to your originally scheduled reservation if you intend to donate your tickets for tax credit.

WAIT LIST POLICY

When necessary, wait lists begin 90 minutes prior to curtain. Interested patrons must arrive in person to join the wait list. If any seats become available, they will be sold those on the wait list in the order in which they signed up. Tickets will be sold at full price – no discounts are accepted for the wait list.

STANDBY TICKET POLICY

Based on availability, standby will begin 30 minutes prior to curtain at the box office. Tickets are $20 and may be purchased with cash only. Limit 2 tickets per person.

GOOD NEIGHBOR PROGRAM TICKETS

Our Good Neighbor Program makes sure that the price of a ticket does not stop anyone from seeing live theater. A limited amount of $35 tickets are available for each performance. Anyone is welcome to purchase these tickets, either online or over the phone.

PLAYWRIGHTS WELCOME

Playwrights Welcome is a new program to provide free access to theatre for Dramatists Guild of America members, developed by Samuel French along with Dramatists Play Service, Dramatic Publishing, Music Theatre International, Playscripts and Rodgers and Hammerstein. For more information, please click here.

To receive a ticket through Playwrights Welcome at our theater, present your Dramatists Guild membership card at the box office. One ticket per member, per production, is allowed, based on availability. Playwrights Welcome tickets will be distributed following sales of tickets to any persons in line for the wait list or standby list. Tickets may not be guaranteed at every performance and will be given out in order of arrival.

TALKBACKS AND LOBBY CHATS

A talkback is a conversation between members of our Artistic Team and members of the cast and/or creative team from the production. Talkbacks are usually held on the stage immediately following the performance, and members of the audience are invited to listen to the conversation and may have the opportunity to ask questions of the artists at the end.

A lobby chat is a guided conversation led by a member of the Vineyard staff with members of the audience. Lobby chats are held in the middle lobby immediately following the performance, and offer the chance for audience members to discuss the work, ask questions, and gain some insight into the creative process. Cast members and creative team will not be present for lobby chats, and the emphasis will be on discussion amongst audience members and fostering conversation and reflection on the work.

Talkbacks and lobby chats are open to all attendees of their corresponding performance, unless otherwise specified.